AI adoption for organisations where impact matters as much as efficiency.

For impact-led organisations, the question isn’t simply what AI can automate. It’s what AI will do to your mission, your people, your decision-making and the communities you serve. 

I help leadership teams build the strategy, governance, and human infrastructure around AI—so it expands organizational capacity without weakening judgment, trust or accountability.

QUESTIONS YOU ARE ALREADY ASKING 

Most AI pilots fail after the demo, and they fail on the same points, on both sides: systems that ship sounding more confident than they are, and organisations that roll them out with no owner for the errors and no plan for their people. The gaps are real, they're measurable, and every one of them is a trust gap. Closing them is the work.

TRUST IS NO LONGER A COMPLIANCE LAYER. IT'S HOW IMPACT GETS DELIVERED. 

From where you are to AI that holds

A framework for scoring whether AI systems are trustworthy to the people they affect — before the failure shows up in your outcome metrics.

  • FIVE DIMENSIONS

  • TWO LENSES

  • FIFTEEN CRITERIA


HOW MUCH AGENCY ARE YOU ACTUALLY RETAINING WHEN AI ENTERS YOUR WORK?

Building an operating system for mission-aligned AI

Most pilot testers rated the AI Trust Score assessment 5 out of 5.

LET’S GET STARTED

Sonali Sharma works with leadership teams on AI strategy and adoption, and is an Entrepreneur in Residence at Spring.

Her ground rule: diagnosis before design, and people before tools.