AI adoption for organisations where impact matters as much as efficiency.

For impact-led organisations, the question isn’t simply what AI can automate. It’s what AI will do to your mission, your people, your decision-making and the communities you serve.

I help leadership teams build the strategy, governance, and human infrastructure around AI—so it expands organizational capacity without weakening judgment, trust or accountability.

Not sure where you stand?

QUESTIONS YOU ARE ALREADY ASKING 

Most AI pilots fail after the demo, and they fail on the same points, on both sides: systems that ship sounding more confident than they are, and organisations that roll them out with no owner for the errors and no plan for their people. The gaps are real, they're measurable, and every one of them is a trust gap. Closing them is the work.

TRUST IS NO LONGER A COMPLIANCE LAYER. IT'S HOW IMPACT GETS DELIVERED. 

From where you are to AI that holds

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and diagonal lines.

    1. SENSEMAKING

    Where does AI stand in your organisation, and how ready are you to take it further? The framework maps your actual AI footprint and assess readiness across your people, data, and processes, together with the outside forces shaping your options.

    You leave with: a clear picture of where you stand, and your Alignment Gap.

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and half circle lines.

    2. ALIGNMENT

    Your AI plans, data foundations and mission priorities are brought into alignment, so investment goes where it can create real value without compromising what the organisation exists to achieve.

    You leave with: an AI strategy the business recognises and can commit to.

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and circle lines.

    3. ARCHITECTURE & COMPLIANCE

    The supporting structure is built around your organisation: governance proportionate to your risk, policies people can actually use, and trust infrastructure that keeps decisions transparent, traceable and accountable.

    You leave with: structures ready for the regulation already arriving.

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and diagonal lines.

    4. EXECUTION

    Workshops, governance rollout and skill building turn the new structures into everyday practice, building the capability to sustain them as the organisation evolves.

    You leave with: working practice, and the capability to run it without us

  • 5. ASSESSMENT

    Progress is measured against the same baseline, alongside the standards and regulations relevant to your organisation—from NIST and ISO 42001 to the EU AI Act where applicable.

    You leave with: improvement in numbers, and the next priority named.

Building an operating system for mission-aligned AI

The thinking behind the work

 

The 90% Code AI Trust Assessment Framework— Whitepaper

 

The trust infrastructure underneath our assessments is published open access on Zenodo.

Learn More

 

Running live.

 

The same framework powers the AI Trust Score, a free diagnostic that assesses your relationship with the AI in your work and gives targeted strategies to improve it. It has been tested and improved by a group of 50+ AI builders, adopters, teachers, and students globally.

Read some of the early feedback

 

A book, this October

 

The full operating system is the subject of The 90% Code: why concentrated authority can't govern the AI era, and what organisations can build instead.

Learn More

Most pilot testers rated the AI Trust Score assessment 5 out of 5.

LET’S GET STARTED

Sonali Sharma works with leadership teams on AI strategy and adoption, and is an Entrepreneur in Residence at Spring.

Her ground rule: diagnosis before design, and people before tools.